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- 24 hour Reception
- 24 hour Concierge
- Check-in Time: 14:00 ; Check-out Time: 11:00
- If you arrive at the hotel prior to the guaranteed check-in time, please ask our reception staff for access to the hotel’s complimentary Hospitality Room. (Please note this room is available to all guests waiting for check-in only. It is not for exclusive use.)
- If you require guaranteed early access to your room prior to the check-in time, the hotel requires a previous night’s accommodation rate payment to secure the room.
- The hotel’s daily room occupancy is from 14:00 – 11:00.
- If you require a later departure time on your check-out date, making the most of the day or due to having a late flight – Mercure Sydney offers you the opportunity to keep utilize your room at an additional cost of $20 per hour after 12:00.
- Daily housekeeping services
- Dead lock in all rooms
- Indoor rooftop swimming pool
- Paperless check-in and express check-out is available
- Doctor on call
- Souvenir and Gift shop located in the hotel's foyer with a wide selection of souvenirs and personal items
- Extra bed / Rollaway available at an additional cost of $44.00 per night
- 24 hour in-room dining service
- Fax / copy services available
- Credit cards accepted including AMEX, MasterCard, Diners, VISA, JCB, Bankcard
- Fax in room on request
- ATM Machine in Lobby and Eve's Place Bistro & Bar
- 24 hour business centre
- In-house movies (pay direct)
- Europcar car rental desk
- Infant under the age of 2 (complimentary)
- Children’s policy (up to two children under 16 years of age can stay, free of charge when sharing a room with two adults, subject to the family using existing bedding. There will be an additional charge for a rollaway bed. Breakfast is included for two children up to 16 years in Mercure Hotels.
- Laundry service
- Rejuvenators’ in-room health massage (on request)
- Luggage storage available
- Free daily newspaper (on request)
- Meteorology report
- Non-smoking floors
- Smoking rooms available on the 10th & 11th floor
- Multilingual staff
- Gym with air-conditioning
- Hospitality Room