Community Service at Mercure Sydney

Giving back to the communities that need it most

At Mercure Sydney, we do everything in our power to give back to our community.

Room for Hope - School of Air

Ten children from the NSW far west will be given an opportunity for a “sea change” to the Royal Far West School at Sydney’s Manly Beach, thanks to funds raised at the Schwartz Family Group hotels in NSW.

$10,000 was raised by the Schwartz hotels in 2013, and the target for 2014 is $20,000, to fund the trip for the ten children and their families to Sydney.

Royal Far West offers a team of specialist clinicians who work together to deliver a comprehensive range of multi-disciplinary healthcare services, complemented by educational programmes, and accommodation at Drummond House for visiting outback children and their families.

School of the Air teachers will identify the ten children from the western NSW regions of Dubbo, Hay and Warren, and Royal Far West will fly them to Sydney in July for their week in the Royal Far West’s specialised school in Manly.

For many of the children, the sight of water has been a rare event in recent years, let alone traffic lights and a classroom (with other children in it). The children will get to spend a week at the Royal Far West facility where each child will receive a thorough health check to identify any areas of concern and will enjoy a full schedule of school and recreational activities.

“The School of the Air does a great job, but early intervention with children to help them with learning and developmental issues is really important, and that’s what we will be looking at during the week-long programme,” said Penelope Sinton, Development Manager, Royal Far West.

“For most of the children this will be the first time they’ve been in a formal classroom in their lives, so they really benefit from the interaction with the teachers and other children. It is only one week, but we can achieve a lot in that week and then follow up via video-conference on a more regular basis.”

Penelope thanked the Schwartz Family Group for their support of the project, which she said would have life-long benefits for the ten children selected.

Greg Brady, General Manager of Mercure Sydney Central, presented the $10,000 cheque to the Royal Far West organisation on behalf of the Schwartz Family Group hotels.

“Because of our location next to Central, we have always been a very popular hotel with country visitors, so this is a great opportunity for our hotels – and the others in the Schwartz group – to give something back to these communities,” Brady said.

“They have just gone through another devastating drought and the pressure this places on communities is intense, so if we can do something to help with the future development of the regions’ children, then we see it as a very worthy contribution.”

Schwartz hotels that were involved in the programme include: Mercure Sydney Central, Ibis World Square, Ibis King Street Wharf, Novotel Newcastle and Fairmont Resort.

NSW Nurses & Midwives do the locomotion with Mercure Sydney

30 July 2014: Mercure Sydney once again saw the delegates of the NSW Nurses & Midwives’ Association’s (NSWNMA) annual conference do the locomotion from Sydney Central to Rosehill.

The ‘express’ solution of hiring a train was done last year to give the delegates the best of both worlds in staying at the city-located hotel and having their annual conference for the first time at Rosehill Gardens.

This was such a hit that the delegates decided to hop on board a dedicated train again this year and Mercure Sydney upped the ante by organising a flashmob to see them off to Central Station this morning, on the first day of the 69th edition of the conference.

Delegates were gathered in front of the hotel for a group shot prior to setting off when to their delight, a troupe of staged Mercure Sydney ‘employees’ sprang to life with a song and dance performance. Spirit fingers and cheesy smiles abounded, inviting delegates to ‘Be Our Guest’ in a demonstration of service, flair and fantastic entertainment. 

General Manager Mercure Sydney Greg Brady said, “We are delighted to be able to provide this innovative conferencing solution as well as such a bright start to their conference.”

“The NSW Nurses & Midwives’ Association has used Mercure Sydney as their conference accommodation for a number of years and we strive to create great conference experiences every time.”

“The convenience of travelling on a dedicated train makes this the most efficient way of meeting their conference requirements. It takes just 30 minutes to travel as the train bypasses all traffic black spots with stops at Redfern, Strathfield and Lidcombe to gather up the 450 delegates attending the conference.”

General Secretary NSWNMA Brett Holmes said, “The annual conference is a key event for the NSWNMA and we are pleased with what Mercure Sydney has provided to meet our requirements.”

“This year’s conference will see numerous activities centred on the theme of nurses and midwives being a force for change in putting patient safety first. It is very important for our delegates to have a seamless experience in travelling to the conference and staying at the hotel, in order to gain the maximum from the conference.”

Creativity has been a key focus with Mercure Sydney’s conferencing capabilities and together with a revamp completed earlier this year, the hotel provides innovative event offerings that will exceed client’s expectations.

Footage of the flashmob can be viewed here:

For more information on Mercure Sydney, visit


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  • Please pass on my thanks to the Conference team for yesterday.  The day ran smoothly and they were completely accommodating and pleasant to work.  We love having our events at Mercure.

  • Thank you once again. It was so lovely to see Vono and Ivy again. Please pass on my commendations to Senior Management for the both of them. They are truly your Gems!

    I will be in contact soon regarding another seminar coming up next year.

  • Thank you for your assistance at the conference last week, the event was a success and the staff at the Mercure did a wonderful job of looking after us onsite.

  • A big thank you to you and your team for all your assistance in getting our presentation organised and running on the night. The night was a great success.

    Thanks again and we will be back next season.

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