October 19, 2016

Humans of Mercure Sydney - Team Reservations

When I sent through the interview questions to the reservations team, I asked that they pick a few people to participate in the interview. They had a different idea, and wanted to answer the questions as a team. They came to a mutual agreement on the answers that best describe them as a team. That being said, todays Humans of Mercure Sydney are Team Res.

It is reservations job to take and look after all the accommodation bookings made for Mercure Sydney as well as the Ibis Sydney World Square. Between both hotel’s they look after 683 Rooms and take an average of over 250 phone calls a day, with about 300 emails to top things off. Needless to say, they are a busy bunch.

What do you spend your time doing at Mercure Sydney?
Basically just… you know… running the Hotel

What is/are your favourite thing(s) about the hotel?
Our Team and our fish bowl of an office

What was the most interesting job you had before Mercure Sydney?
The most interesting job between us, probably an Easter Show stockman

How did your first week at Mercure Sydney go and what were your first impressions?
We all felt nervous and thought this was a massive hotel compared to the Accor hotels we worked for prior to Mercure Sydney.

Favourite food?
Kebabs…Kebabs rule!

Favourite movie?
The Concierge

Favourite song?
Money (That’s What I Want)

What is your funniest/silliest moment in Mercure Sydney?
The daily parade of suitor’s for our single ladies.

If you could have dinner with any fictional or non-fictional character, who would it be and what would you eat?
Justin Bieber in a white shirt and we would eat creamy pasta and drink red wine. 

Favourite quote?
“You Idiot’s”